Frequently Asked Questions

Product Information

Ordering & Return Information


Shipping Information - US


Shipping Information – International


Security and Privacy


Contact Us

 

 

Product Information

Is there anyone who should not use Beenigma®?
YES – do not use Beenigma® if you have a known bee allergy.

Why does the Bee Venom in Beenigma® have an anti-aging effect?
Skin reacts to the Bee Venom found in Beenigma® as if it’s been lightly stung, triggering an increase in our body’s production of wrinkle-smoothing collagen and elastin to lift, plump and tighten the skin. Don't worry, this does not hurt at all… In fact, you may feel a mild tingling and the result is an anti-aging and rejuvenating effect that makes your skin more radiant and youthful by reducing the appearance of fine lines and wrinkles.


What makes Bee Venom a healthy treatment for our skin?
Bee Venom has the ability to work within the epidermis and dermal levels of the skin to deeply nourish. It is comprised of 21 naturally occurring components such as replenishing proteins, peptides, amino acids, and key enzymes.

Does making Beenigma® harm or kill the bees that provide the Bee Venom?
NO! Beenigma® is 100% bee friendly. Bees are an important part of our ecosystem and therefore we only use Bee Venom sourced by an extraction method that does not harm the bees and ensures that their hives do not lose their ability to produce honey, propolis or royal jelly. The Beenigma® beekeepers harvest our Bee Venom in bee hives that are framed with electrodes and covered with a piece of glass. When the bees come in contact with it they receive a mild electrical shock and sting the glass. They release some venom but retain their stingers. The bees return to the hive unharmed and the venom is collected to be used in Beenigma®.

Why is Manuka Honey more beneficial than regular honey for our skin?
The Manuka Bush can only be found growing in New Zealand. Active Manuka Honey contains more vitamin, mineral, amino acid, anti-oxidant, anti-bacterial, and anti-inflammatory properties than regular honey, making it a very powerful anti-aging and healing ingredient. There are also no known side effects of Manuka Honey so it is safe to use by anyone.


What other key ingredients are used in Beenigma?
To perfectly balance the Beenigma® formula the addition of Shea Butter and Almond Oil sourced in New Zealand have been added. Shea Butter is renowned for its skin soothing and replenishing properties. Almond Oil is a fast-penetrating oil known to be highly moisturizing and nourishing.


How do you use Beenigma®?
Beenigma® can be used as either a cream or a mask.

Use as a cream: Wash face and apply morning and night. The nourishing formulation will absorb into the skin. Avoid contact with the eyes.

Use as a mask: Up to 3 times a week. Wash face and gently massage, a generous layer to your neck and face. Leave on for at least 20 minutes. Wipe off the extra layer with a towel or facial tissue.


Is Beenigma® paraben free?
YES! Beenigma® is 100% paraben free.

BACK TO TOP



Ordering & Return Information

What is your return policy?
All orders come with our famous guarantee so you have nothing to lose by trying Beenigma. Any order can be returned for a refund for 100% of the product purchase price within 60 days from the date you place your order. No questions asked. Shipping, Handling, and Insurance are non-refundable. A Return Processing Fee of $9.95 will apply to all returns.


Can I call you to place an order?
Yes! Please call US Toll Free: (888) 929-0020.
Our professional Customer Service Representatives are available 7:30am-4pm PST Monday-Friday.


What name will I see on my Credit Card Statement?
You will see a charge from ‘HealthyTechniques‘.

BACK TO TOP



Shipping Information - US

How soon will you ship my order?
When you order before 5:00 pm, Pacific Standard Time, your order will normally ship the next business day. Orders placed after 5:00 pm PST, or on Saturday and Sunday, will normally ship within two business days.


How long before my order arrives?
The following are approximate delivery times from the ship date:

First Class Mail – 3 to 8 business days
Priority Mail – 2 to 4 business days
Express Mail – 1 to 2 business days


What do you charge for shipping and handling?
First Class Mail – $9.95
Priority Mail – $16.95
Express Mail – $39.95


Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Beenigma.com, and your name and address.

BACK TO TOP



Shipping Information – International

Do you ship internationally?
Yes, we ship to most countries. If your country is listed on the order page, we will ship to you. However, for some countries, we must require a money order or bank draft (US DOLLARS) in advance, and charge $19.95 (US) for shipping and handling.


What do you charge for shipping and handling?
For USPS International Parcel Post, the shipping and handling fee is $19.95 (US).


How long before my order arrives?
Most international orders are delivered in 5-8 business days.


Will I be charged a customs fee or tax?
Most countries today charge their citizens an import duty or tax. We are unable to determine this in advance, and you will be responsible for this cost.


Is the package discreet?
Yes. Your order is delivered in a plain package, with our name, Beenigma.com, and your name and address.

BACK TO TOP



Security & Privacy

Is your website secure?
Absolutely. Ordering on our site is safe and 100% guaranteed. We utilize the industry standard, state-of-the-art SECURE SOCKET LAYER CHECK-OUT system that is necessary to make shopping online perfectly safe. Your order information is delivered directly to us via a secure-session encryption process. Your information is scrambled before it is even sent to us, making it impossible for unauthorized individuals to access it.


What information do you collect?
We collect only the required information to process your order, such as your name, address, phone number (we will not call you unless there is a problem with your order), and credit card number.

BACK TO TOP


Contact Us

Our professional Customer Service Representatives are available
7:30am-4pm PST Monday-Friday.

Phone US Tollfree: (888) 929-0020
International: (310) 362-0581
Fax: (310) 362-0582

Or feel free to write us:
c/o Beenigma
2041 Cabot Place, Suite E
Oxnard, CA 93030

Email:
We know you will see the Immediate and Long-Term Benefits from Beenigma®. If you are not completely satisfied, we ask you to take advantage of our 60-day money back guarantee. This gives you ample time to see what Beenigma® will do for you.
*Please Note: Do not use this product if you have a known bee allergy.